My Voice Matters: National Consultation on Mental Health Services

My Voice Matters: National Consultation on Mental Health Services

Have your voice heard in Mental Health Reform’s national consultation on mental health services.

We want to hear from people using mental health services, and the people that support them.

Service User Survey

Family, Friends and Carers Survey

What is it?

My Voice Matters is a national consultation that will gather feedback through two surveys, one for people who use mental health services and one for their family members, friends and carers. Part of the research will be carried out through a survey. This can take different amounts of time depending on the person, you should allow 15-20 minutes to complete the survey. The surveys will look at three main issues:

  • What services are available
  • Experience of services provided
  • How services could be improved

This information will help Mental Health Reform identify gaps in mental health services and, in turn, campaign for improvements.

The results of the consultation will be published in a report by MHR in 2018 and will also be submitted to the Mental Health Commission, the HSE and the Minister with responsibility for Mental Health.

It should be noted that Mental Health Reform is an independent organisation, and the HSE has no editorial control over any of our publications. This research will also be archived.

Our promise – Confidentiality

There will be no names or contact information collected in the survey, and it will not be possible to identify you in the research.

Who can take part in this study?

Anyone who is using or has used mental health services for their mental health difficulty in the last two years can complete the ‘service user’ survey.

Anyone who is supporting or has supported someone who is using or has used mental health services in the last two years can complete the ‘family, friends, and carers’ survey.

  • If you’re interested in taking part in the ‘service user’ survey, click here.
  • If you’re interested in taking part in the ‘family, friends, and carers’ survey, click here.

A guiding hand

Volunteer facilitators

We have trained volunteer facilitators in some of our member organisations, who are on hand to tell people about the national consultation, and help people to complete the surveys. You can also contact Oscar James, Research Assistant, Mental Health Reform, if you would like some help to complete the survey over the phone. Contact details are below.

Peer Research Assistants (PRAs)

Peer Research Assistants have been carefully chosen by Mental Health Reform. PRAs will be based in mental health services in one CHO for the purposes of collecting data among existing service users. They have the experience and skills needed to tell people about the national consultation and to provide support to individuals to complete the survey.

How long is the survey running?

The surveys are open between 3rd November and 5th January 2018, and can be filled in online, on paper, or over the phone with Mental Health Reform.

Where can I get further information?

For further information about the My Voice Matters National Consultation please contact Oscar James:


Phone: 01 874 9468

If you would like to add your voice to Mental Health Reform’s campaign to make mental health a national priority you can sign up to receive our newsletter and/or follow us on any of our social media platforms. You can contact us on:



Phone: 01 874 9468

Mental Health Reform

Coleraine House

Coleraine Street

Dublin 7


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