As part of Mental Health Reform’s complaints briefing paper project, a series of interviews were conducted with people using mental health services and their family members to hear about their experiences of using mental health services and of wanting to make a complaint. You can read these below, along with information on how to make a complaint.
Our Position Paper on Improving the Complaints System for the Mental Health Services
Read Ann’s story
Read Christina’s story
Read Clare’s story
Read David’s story
Read Kate’s story
Read Ronan’s story
If you would like more information on how to make a complaint about your mental health service, the Health Complaints website will give you the most up to date information.